If you buy windows from any decent Seattle-area window and door company, they’ll offer you a warranty. That’s easy for them to do. After all, most window manufacturers offer warranties on all of their products. So, it’s not really the window company offering the warranty. They’re just passing along the benefits already provided. Most homeowners don’t realize that the manufacturer warranty covers the physical window itself, but not the installation. (And a bad installation can ruin a good window.)
The installation company may offer a 1-year installation warranty. There are two problems with those installation warranties. The first problem is loopholes. We’ve heard this so many times! “We had a warranty. But apparently it doesn’t actually cover anything!” The second problem is that most installation issues take longer than a year to become noticeable. Eighty percent of your window is not visible to you. It can take a while for what’s going on “behind the scenes” to become evident. When you start to see the problem, it’s probably a significant problem.
At Signature Window & Door Replacement, we do things differently. One of those differences is the Signature Lifetime Installation Guarantee. For as long as you own your home, the windows and doors we install for you are covered for materials, labor, and glass breakage.
We’ll be your window and door partner. If there’s ever an issue with a window or door we installed, you don’t have to try to figure out which warranty covers the issue. All you have to do is contact us. If it’s an installation problem, we’ll take care of it. If it’s an issue with the window itself, we’ll coordinate with the manufacturer to have it serviced under their warranty. We know that dealing with warranty issues is a pain! But if an issue comes up, we are going to make it as painless as possible for you.
As an added service, we file your manufacturer warranties on your behalf. When you get your final documents from us, you’ll get a copy of everything.
As far as we know, there are no other Puget Sound window companies that come close to that level of service. It’s part of the Signature Difference.
You can read the Signature Lifetime Installation Guarantee here.