Our Staff 2019-03-11T15:33:54+00:00

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Signature Window & Door Replacement’s Staff

Since we opened our doors in 1999, Signature has been committed to employing the most experienced professionals in our industry. This enables us to meet the individual needs of each customer and provide the best service possible.


Grant Neiss
Grant NeissOwner
Randy Lucas
Randy LucasOwner

Signature is owned by Grant Neiss and Randy Lucas, who each has over 30 years in the industry.
Grant and Randy are involved behind the scenes on every job, ensuring you receive the best possible service.

Design Consultants

Brent Lucas
Brent LucasDesign Consultant
Danny Lismore
Danny LismoreDesign Consultant

One of our design consultants will meet with you in-home for a free consultation. There are no high-pressure sales tactics. You will receive a courtesy Property & Inspection Analysis, and your design consultant will help you select the window and door materials, finishes, and options that best meet your needs and desires.

Office Staff

Our office staff is an integral part of our customer service process.

Stephanie Gauthier
Stephanie GauthierAppointment Coordinator
Stephanie will usually greet you when you call our office. She will answer your questions and help identify whether we are a good fit for your window and door replacement needs
Jeff Hagedorn
Jeff HagedornInstallation Coordinator
Jeff is Signature’s installation coordinator. He will work with you to provide a smooth installation process.
Caleb Arciaga
Caleb ArciagaService Coordinator
Caleb is Signature’s installation coordinator. He coordinators all services, supports the installers, and conducts service calls.
Thomas McElmore
Thomas McElmoreWarehouse Manager
McElmore oversees warehouse operations and provides support to office staff.
Joanelece Taylor
Joanelece TaylorDirector of Operations
Joan oversees all Signature operations. She is the one you’ll talk to regarding any payment or financial questions.
Sarah Nelson
Sarah NelsonMarketing Director
She oversees all the marketing-y stuff.

Field Representatives

Sandi Lucas
Sandi LucasField Representatives
Steve Lucas
Steve LucasField Representatives

Steve and Sandi are Signature’s field representatives. Look for them at local events and fairs.


We use the best installers in the industry! Customers praise our installers as friendly, knowledgeable, professional, and experienced. Our crews have been with us for years, and have no less than 10 years of experience in this industry.

We use AAMA certified “Installation Masters” installers, which means they have obtained the most advanced training and certification available in our industry.

They are also factory trained, which means they have spent time with our manufacturers learning best practices for installing the specific window and door products we offer.

Contact Us

Contact Information

Call now to schedule your free in-home consultation! 253.887.7792